Pixel Kitty

Terms

Who we are

Pixel Kitty Studio is a small web studio in Medford, Oregon. “We” and “us” on this page mean us; “you” means the business we make a website for.

The free preview

We design a preview of your new website before you pay anything. It’s free and you’re under no obligation: if it’s not for you, you owe nothing and we take it down. Ask for as many changes to the preview as you like before you decide.

Prices

You pay through Stripe’s secure checkout. The site itself is a one-time price, not a subscription.

Launch

Your site is live within 7 days of buying. The 7 days start once we have what we need to launch, like a login for your web address. If we’re waiting on something, we’ll tell you.

30 days of free fixes

For 30 days after launch, if anything isn’t working the way we showed you, we fix it free. New pages, new features or a different design aren’t fixes; ask and we’ll quote.

Refunds

Changed your mind before we launch? Full refund. After launch, the 30 days of free fixes apply.

The care plan (optional)

$29 a month. We keep your site online (hosting, the security certificate and backups) and make small text and photo changes when you ask. You can cancel anytime by emailing us; you won’t be billed again, and we hand you your site’s files.

Without the care plan, we hand you your site’s files once it’s launched, to host wherever you like.

Who owns what

What’s not included

If something goes wrong

Email us and we’ll work it out with you. We reply within one business day.

Changes to these terms

If we change these terms, we’ll update this page and the date at the top. The terms you bought under still apply to your purchase.